IT Support Contracts for Business – Unlimited Calls
At 101 IT we take outsourcing IT Support Contracts and IT Management services for business to the highest level. Our comprehensive IT Support and Management contracts deliver a full-time IT support department to your business at a fraction of the cost of employing in house IT staff or an IT department. We offer a number of services that mesh together to give your business a total IT solution and provide you with complete peace of mind.
In addition to providing your business and staff with an Unlimited IT Support Helpdesk, we proactively monitor your computer network and systems constantly to alert us to potential IT support problems before they actually happen. Our remote access software enables us to respond immediately to resolve computer support issues within minutes without the need to wait for an engineer visit. Leveraging remote access technology allows us to ensure your IT systems are always running at maximum efficiency.
In the event of equipment failure a Technician is dispatched to your site with the necessary parts to fix the problem. The cover includes the cost of all parts needed for the repair and all re-installation charges regardless of how long the job takes and is available as a 4 Hour or Next Business Day response time support contract.
As well as handling the day to day management of your IT network, 101 IT provide impartial help and advice on all IT related topics that your business may encounter. At the end of the day we work for you just like an in house IT manager does. Our knowledge and skill can aid you in IT strategy, entering new ventures or markets or when auditioning new software or IT related services – all you need to do is ask.
Our head office is in Leeds, but by using technology to bring our engineers directly to your desktops and servers we deliver the same A-grade IT Support as we do to our clients around Yorkshire and beyond. Typically, our clients are located within a 4 hour radius of Leeds centre but we do have some that require our computer support as far as the United States, Asia and Australia.